What services does Alabama Lions Sight cover?
We cover all medically necessary eye procedures or services, including eye exams, glasses, surgery, prosthetics, low vision aids, eye medication, and anesthesia. WE DO NOT PAY FOR EMERGENCY ROOM VISITS. Also, we do not pay for anything outside the realm of eye care. We are not an insurance company. For more information on the services we cover, consult your Alabama Lions Sight agreement form.
Does Alabama Lions Sight pay for contacts, tinted lenses, or progressive bifocals?
Alabama Lions Sight does not cover anything that is not medically necessary.
Will Alabama Lions Sight pay for outstanding charges on services rendered before becoming an Alabama Lions Sight patient?
No. Alabama Lions Sight does not cover any medical expenses incurred prior to becoming our patient.
How do I reapply for Alabama Lions Sight once my case expires?
To avoid lapse in coverage, you need to reapply for Alabama Lions Sight BEFORE your case expires. To do so, you may either go to your local Department of Human Resources or come to the Alabama Lions Sight office to fill out an application. You will need ALL supporting documents, including proof of income, food stamp report, and photo ID and Social Security Card.
Will Alabama Lions Sight notify me when my case is about to expire?
No. Your expiration date is stated on your ALSCA yellow card, and you are responsible for keeping track of when your case expires.
What happens if I do not renew my case after two years?
If you do not renew your case after the expiration date on your yellow card, Alabama Lions Sight will NOT cover any services that you receive in the elapsed time before you renew.
What happens if I start to receive coverage from Medicare, Medicaid or a privately owned insurance?
You MUST immediately report any changes in insurance coverage as well as any changes you may experience financially. Failure to report these changes will result in permanent termination of your coverage and eligibility for coverage through Alabama Lions Sight.
Will Alabama Lions Sight still cover my eye care if I move to a different location?
As long as your case is still open and you do not move outside the state of Alabama, your coverage through Alabama Lions Sight will still be in effect.
Can I change doctors?
You may see another doctor as long as that doctor has a payment agreement with Alabama Lions Sight. Call 1-800-96-SIGHT to ask us which doctor you can see in your area.
Can I make my own doctor's appointments?
In most cases, we need to make the initial appointment for all first-time Alabama Lions Sight patients. After your first appointment, you may be able to make your own appointments with your doctor. Check with your doctor to find out.
If I have to have surgery and stay overnight at a hospital, will Alabama Lions Sight cover the expenses?
Yes, as long as the surgery has been approved prior to the procedure through the Alabama Lions Sight office.
If I live in Jefferson County, why do I have to get eye examinations and prescriptions at Cooper Green Hospital?
Alabama Lions Sight does not cover eye examinations and prescriptions for Jefferson County residents because those residents can get those services for a nominal fee at Cooper Green Hospital. We will, however, pay for your glasses once you receive a prescription from Cooper Green.
How long does it take to get glasses once they are prescribed?
The normal turnaround time for getting your glasses will be a minimum of 2-4 weeks. If you live in Jefferson County, WE WILL CALL YOU as soon as your glasses have arrived. If your telephone number has been disconnected or changed, it is your responsibility to report the change to our office. We CAN NOT contact you if you do not have a working number. If you live outside of Jefferson County, we will mail your glasses to you as soon as they arrive at the office. If you have a change of address, PLEASE NOTIFY US IMMEDIATELY, so we can ensure that you receive your glasses. It is very costly for us to mail glasses to an incorrect address.
Can I get more than one pair of glasses in a year's time?
Our policy is that you can only receive ONE PAIR of glasses per year. Exceptions to this case would be if you have a drastic change in your prescription or if your doctor has written you a bad prescription. Unless your glasses are broken when you receive them, WE WILL NOT FIX broken glasses. Please take good care of your glasses to ensure that they will last until the following year.
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